FAQ
Frequently Asked Questions – Curlizia™
🔌 How does the Curlizia™ curler work?
Place a section of hair in the chamber, press the button, and let the device curl automatically. It beeps to indicate that the curl is ready.
🎯 Is it suitable for all hair types?
Yes, Curlizia™ is designed to work on fine, thick, short, or long hair. The temperature settings adapt to each texture.
💡 Does the device damage hair?
No. Thanks to the ionic ceramic coating, heat is distributed evenly to protect hair and prevent frizz.
🔋 What is the battery life?
The device offers up to 60 minutes of battery life on a full charge, ideal for multiple hairstyles without recharging.
📦 What are the delivery times?
Orders are shipped within 24-48 hours, with an estimated delivery time of 5 to 7 business days. A tracking link is provided upon shipment.
🔁 Can I return my product?
Yes. You have 14 days after receipt to request a return, if the product is unused and in its original packaging.
📍 Where are you located?
We are a French online store. All our products are stocked in Europe to ensure fast and secure delivery.
📩 How to contact you?
Our customer service is available by email 6 days a week at support@curlizia.com . We generally respond within 24 hours.